We offer a full refund within 14 days of your first payment on any paid plan. No questions asked.
If you are not satisfied with DriftSignal for any reason, you may request a full refund within 14 days of your first subscription payment. This applies to first-time subscribers on the Team and Pro plans.
To request a refund, email support@driftsignal.io with the subject line "Refund Request" from the email address associated with your account. We will process your refund within 5 business days.
After the 14-day period, subscription payments are non-refundable. You may cancel your subscription at any time through the billing portal in your dashboard settings — your access will continue until the end of the current billing period.
We do not offer prorated refunds for unused time within a billing period. When you cancel, your subscription remains active until the end of the period you have already paid for.
We may issue refunds outside the standard policy at our discretion in the following circumstances:
Any paid add-ons follow the same 14-day refund policy as subscription plans.
The Developer (free) plan has no associated charges and is not eligible for refunds.
For refund requests or billing questions, email support@driftsignal.io. We aim to respond within 1 business day.